Simplesub Water Enables Cost Effective Submetering And Leak Detection For Office Property Owner

Overview

A multi-unit light industrial and office property was racking up high water bills with no clear way to track usage or assign responsibility. The entire building shared a single city water meter, leaving the owner and property manager, Kristen M., without the visibility needed to bill tenants fairly or spot issues like leaks.

Traditional submetering solutions would have required invasive and expensive plumbing retrofits, making them financially unfeasible. The team needed a modern, low-impact solution that would provide accurate insights, leak detection, and clear tenant billing data without disrupting operations.

Customer Profile

Property: Light Industrial & Office Building
Type: Multi-unit property with individual unit sales
Location: UndisclosedMeter
Count: Single city meter for entire building
Interviewee: Kristen M., Property Manager

The Problem: No Insight, No Accountability, and Rising Costs

With no unit-level monitoring in place, the building faced several water management challenges:

Unexplained weekend and after-hours water spikes suggested leaks or inefficiencies.

• Tenants couldn’t be billed for their actual usage, so the owner had to absorb rising costs.
• Running toilets and unnoticed leaks quietly inflated monthly bills.
• Weekend spikes and unusual usage patterns went undetected for weeks.
• Traditional in-line meters would require costly plumbing work. This was not viable for this building.

Without visibility, the team was forced to operate reactively, often responding only after costs had already escalated.

The Solution: Clamp-On Submeters That Deliver Real-Time Data

Partnering with SimpleSUB Water and Bondi Water, the property deployed over-the-pipe submeters that offered fast installation, no plumbing disruption, and instant results.

“SimpleSUB’s non-invasive solution offers an immediate path to savings and accountability—without the disruption of traditional metering systems.”
— Kristen M., Property Manager

Key benefits included:

• Over-the-Pipe Compatibility: No cutting or retrofitting pipes.
• Real-Time LTE Monitoring: Live usage data and instant alerts.
• Leak Detection & Continuous Flow Alerts: Running toilets and unexplained spikes were identified immediately.
• Online Reporting Dashboard: Automated reports and tenant-level billing data—no manual readings.
• Cost-Effective Deployment: Installed quickly at a fraction of the cost of traditional systems.

“Before SimpleSUB Water, we were constantly chasing leaks and wasting money. Now, we can identify and fix issues before they get out of hand.”
— Kristen M.

Results: From Leak Chaos to Long-Term Control

Within weeks of installing just a few clamp-on meters, the property saw dramatic improvements:

• Daily water use dropped by over 85%: from 1,326 gallons/day to 203 gallons/day.
• A running toilet was identified and repaired, stopping continuous leaks.
• Annual water savings exceeded $5,000.
• No further leak alerts after repairs, confirming long-term resolution.
• Initial investment under $1,500 paid for itself quickly.

The result? A more accountable water management system, higher NOI, and zero disruption to tenants or building infrastructure.

“The savings have already justified the investment.”
— Kristen M.

Cut Water Waste and Boost NOI Without Cutting a Single Pipe

At a multi-unit light industrial and office building, one shared meter left the owner blind to leaks, usage patterns, and tenant accountability. That is, until SimpleSUB Water delivered real-time visibility and control. By installing non-invasive, clamp-on submeters, the property reduced daily water use by over 85%, saved more than $5,000 annually, and achieved fast ROI on an investment under $1,500, all without disrupting tenants or cutting into pipes. For property managers seeking leak prevention, fairness, and financial clarity, SimpleSUB makes it simple.

‍‍Schedule a demo to see the difference.

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