Plug-and-Play Precision: How a Retail Center Saved Thousands with SimpleSUB’s Smart Water Monitoring

Customer Profile

• Property: Large Retail Shopping Center
• Type: 100 tenants, including Walmart and Fit For Less
• Location: Undisclosed
• Meter Count: 100+ units
• Interviewee: Bob, Water Conservation Consultant

Infrastructure Challenge

A retail shopping center with 100 tenants struggled to manage water usage and billing due to aging plumbing and unreliable submetering systems.

Traditional in-line meters were too costly to install, while existing solutions suffered from poor connectivity and delayed reporting. The property manager needed a system that could deliver daily usage insights, quickly detect anomalies, and generate reports with minimal effort.

Infrastructure Impact

• 25 tenants flagged with unusually high consumption, but no way to identify causes
• Existing submeters had latency and frequent connectivity issues
• High costs and risks associated with installing traditional in-line meters
• Manual reporting processes consumed excessive time

Infrastructure Solution

The property adopted SimpleSUB Water’s plug-and-play submetering system, which offered:

• Plug-and-Play Installation: No invasive plumbing work required
• Real-Time Monitoring: Immediate anomaly detection with LTE connectivity
• Monthly Consultations: Usage trend reviews with the property manager
• Automated Reporting: Monthly reports generated in just four minutes

Infrastructure Features

Plug-and-Play Compatibility
→ Avoids costly plumbing challenges
→ Fast, disruption-free deployment

Real-Time LTE Monitoring
→ Instant usage visibility with reliable data
→ Zero latency in anomaly detection

Automated Reporting Tools
→ Usage reports prepared in minutes
→ Transparent communication with tenants

Consultation & Insights
→ Monthly reviews of usage trends
→ Actionable data to guide conservation

Infrastructure Results

• Identified a Dairy Queen tenant using 8–9x more water than peers
• Detected 10 leaks in nine months, reducing unnecessary costs
• Delivered significant savings by avoiding labor-intensive meter setups
• Improved tenant satisfaction with transparent and fair billing

Infrastructure Success

“SimpleSUB has been a game-changer for our property. The plug-and-play technology makes it simple to use, and the LTE connectivity ensures accurate, real-time data. I’ve tried many systems, but this one is reliable and incredibly efficient.”
— Bob, Water Conservation Consultant

Infrastructure Excellence

“For large retail centers with aging infrastructure, SimpleSUB’s plug-and-play meters deliver unmatched accuracy, transparency, and cost recovery—without the risks of traditional systems.” — Bob L.

Modernize Your Infrastructure

Managing a high-traffic retail property? Schedule your free water monitoring assessment today and discover how SimpleSUB Water can cut waste, improve tenant billing, and save thousands annually.