How This Townhome HOA is Transforming Water Management with SimpleSUB Water

Customer Profile

• Property: Townhome HOA Community
• Type: 51-unit private community
• Location: Undisclosed
• Meter Count: 51 units
• Interviewee: David J., HOA Board Member

Challenge

A 51-unit townhome HOA was required by the county to submeter each unit, but the existing driveway and front-yard meters failed frequently—often breaking and needing replacements costing $500–$600 each.

The community relied on a single master meter at the entrance, with no reliable way to allocate water costs fairly or detect excessive usage. Escalating replacement costs and operational inefficiencies made the system unsustainable, pushing the HOA to seek a more durable, long-term solution.

Impact

• High failure rate of existing meters and mounting replacement costs
• Lack of reliable usage tracking and frequent disputes over billing fairness
• No proactive way to detect leaks or unusual consumption
• Time-consuming billing and reporting, straining HOA resources

Solution

The HOA adopted SimpleSUB Water’s over-the-pipe technology, which offered non-invasive installation, durability, and advanced monitoring tools.

Implementation was fast and seamless—no plumbing work required, no disruption for residents. With LTE-enabled meters, the system provided 24/7 real-time monitoring, automated leak detection, and streamlined billing, giving the board complete visibility and control over community water management.

Features

Over-the-Pipe Compatibility
→ No invasive infrastructure work
→ Fast modernization of water system

Durable, Weather-Resistant Technology
→ Long-lasting meters eliminate frequent replacements
→ Reduced maintenance and repair costs

Advanced Monitoring & Leak Detection
→ Real-time usage tracking for each unit
→ Automated monthly alerts for leaks or unusual consumption

Streamlined Billing & Reporting
→ Easy integration with management system
→ Detailed usage reports cut billing time to just 30 minutes

Results

• Improved tenant satisfaction through accurate submetering and fair billing
• Operational efficiency with instant access to unit-level data and faster issue resolution
• Significant cost savings by replacing unreliable meters and avoiding $500–$600 per-unit replacements
• Proactive leak prevention, minimizing waste and reducing unnecessary charges

Success

“SimpleSUB Water has been a game-changer for us. The portal is excellent—we can drill down into individual unit usage history with ease. The system is incredibly easy to install, manage, and bill from.”
— David J., HOA Board Member

“For HOAs burdened with failing meters and high replacement costs, SimpleSUB delivers durability, transparency, and cost savings in one easy-to-use solution.” — David J.

Modernize Your Water Management

Tired of unreliable meters and high water costs? Schedule your free HOA water assessment today and see how SimpleSUB Water can transform your community.