Cobblestone Townhomes Reduces Water Costs and Improves Leak Detection with Simplesub Water

Overview

At Cobblestone Townhomes HOA, persistent water waste from undetected toilet leaks was driving up utility bills and straining the time and energy of a volunteer-run board. With no real-time monitoring, issues would go unnoticed for weeks, adding over $5,000 annually to the community’s water expenses.

Traditional submetering systems weren’t just expensive. They also lacked the speed, simplicity, and support needed for a community with limited time and resources. That’s when the HOA turned to SimpleSUB Water, opting for a non-invasive, over-the-pipe solution with real-time alerts and fast installation.

Customer Profile

Property: Cobblestone Townhomes HOA
Type: Homeowner’s Association Community
Location: Undisclosed
Meter Count: Multiple residential units
Interviewee: Kristen M., HOA President

The Problem: No Alerts, High Bills, and Volunteer Burnout

The HOA’s plumbing issues weren’t dramatic, but they were costly. Faulty toilet seals caused frequent, slow leaks that were hard to detect and expensive to fix after the fact.

As a volunteer-run community, the HOA had limited capacity to investigate leaks or respond quickly to tenant concerns. With no accurate submetering or real-time alerts, the board faced:

• Escalating water bills from small but continuous leaks.
• Delayed detection, often weeks after the issue began.
• Time-consuming admin work and tenant complaints.
• No easy way to identify or target specific problem units.

The Solution: Fast Leak Detection, Simple Setup, Measurable Savings

Cobblestone Townhomes implemented SimpleSUB Water’s over-the-pipe submeters, giving the board real-time monitoring, leak detection alerts, and actionable data without plumbing modifications.

“SimpleSUB’s non-invasive design provides measurable savings and operational ease without the cost and disruption of traditional systems.”
— Kristen M., HOA President

The community coordinated with residents for installation, and SimpleSUB’s support team ensured a smooth rollout, even for a team of volunteers.

Key benefits included:

• Over-the-Pipe Compatibility: Fast installs without costly plumbing work.
• Automated Leak Detection: Real-time alerts for unusual usage.
• Proactive Maintenance: Early identification of problems reduced repair costs.
• Operational Efficiency: Reduced burden on board members and quicker tenant response.

Results: Fast ROI, Lower Bills, and Less Volunteer Stress

SimpleSUB Water helped the HOA regain control and save money from year one:

• $5,000+ in annual water savings, covering installation costs quickly.
• Faster detection and resolution of slow leaks.
• Fewer tenant complaints and less admin time spent on water-related issues.
• Plans underway to explore irrigation submeters for further efficiency.

“Before SimpleSUB Water, we were constantly chasing leaks and wasting money. Now, we can identify and fix issues before they get out of hand. The savings have already justified the investment! For communities run by volunteers, having real-time monitoring and automated alerts is a game-changer.”
— Kristen M.

Stop Wasting Water and Volunteer Time on Hidden Leaks

At Cobblestone Townhomes HOA, small toilet leaks were creating big bills, costing the volunteer-run board over $5,000 a year in wasted water and frustration. By installing SimpleSUB Water, the community gained real-time leak alerts, proactive monitoring, and accurate usage data, all without the cost or complexity of plumbing retrofits. The result? Faster fixes, happier residents, and measurable savings that paid for themselves in the first year. For HOAs looking to save time and money while reducing water waste, SimpleSUB makes smart monitoring simple.

‍‍Schedule a demo to see how.

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