How Brewerytown Apartments Slashed Water Costs and Gained Tenant Accountability with SimpleSUB

Customer Profile

‍Property: Brewerytown Management
‍Type: Apartment buildings
‍Location: Philadelphia, PA
‍Meter Count: 45 units across 6 propertiesI
Interviewee: Kristen M., Property Manager

Infrastructure Challenge

Brewerytown Management was paying up to $500 per building each month for water while collecting only $175 from tenants—leaving a costly gap. Tenants were charged a flat $25 monthly rate, regardless of actual consumption.

With Philadelphia’s high water rates, leaks often went unreported for weeks, and unpredictable usage patterns drove expenses higher. Toilets could run continuously without detection, and without real-time visibility, there was no way to identify responsible units or address waste promptly.

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Infrastructure Impact

Without submetering, Brewerytown faced:

• Significant water losses from undetected leaks
• No accountability for tenants’ water consumption
• Owners absorbing costs of tenant behavior
• Reduced profitability across multiple buildings
• No incentive for tenants to report maintenance issues

“Philly has really high water rates—$25 per unit wasn’t covering the $300–$500 per building we were getting billed,” notes Kristen.

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Infrastructure Solution

Brewerytown turned to SimpleSUB Water for a plug-and-play, non-invasive submetering solution. Installation was completed in 5 of 6 properties within weeks, with no major disruptions.

The LTE-connected meters provided real-time usage tracking, automated tenant reports, and direct billing integration with Buildium. This shift tied costs directly to tenant behavior—driving accountability, reducing waste, and improving collections.

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Infrastructure Features

Real-Time Usage Tracking
→ Instant visibility into unit-level water consumption
→ Quick leak detection, reducing costly waste

Automated Tenant Reporting
→ Monthly usage reports sent directly to tenants
→ Improves accountability and encourages timely issue reporting

Lease Ledger Integration
→ Charges posted directly in Buildium
→ Streamlined collections and faster cost recovery

Quick Meter Swaps
→ Drop-in replacement hardware
→ Rapid resolution for device issues

Data Export (CSV, Excel)
→ Easy sharing and manipulation of data
→ Clear audit trail for billing transparency

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Infrastructure Results

• 5 properties live with submeters
• Avoided major overages from unreported leaks
• Water billing now matches actual usage
• Most tenants pay immediately after receiving reports
• Admin time significantly reduced thanks to user-friendly platform
• Only one meter issue reported—resolved quickly with support
• Tenants now request access to their own usage data
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Infrastructure Success

“Before SimpleSUB Water, we were constantly chasing leaks and wasting money. Now, we can identify and fix issues before they get out of hand. The savings have already justified the investment!” — Kristen M., Property Manager

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‍Infrastructure Excellence

“For any property owner looking to recover costs and improve accountability, SimpleSUB’s clamp-on meters deliver quick ROI and long-term transparency without invasive installation.” — Kristen M.

Modernize Your Infrastructure

Want to cut water waste and recover lost revenue like Brewerytown Management? Book your free water bill analysis today.
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